The store manager was unbelievably rude and spoke to me in a degrading manner for no reason at all. So I called the store and explained the situation and told them I have the transaction on my phone but do not have the receipt.
Your company dropping the Trump line is nothing more than an UN American act that has no place in our country. You should be ashamed of yourselves! I will be along with a great many others not shopping at your store. The store was a complete mess; merchandise was on the floor, dirty, clothes all arranged haphazardly, just awful. I have worked many years in retailing; I always had my store clean, neat, sized and organized. The management in the SI store has to be replaced or shape up. I have shopped in Woodbridge and it is much cleaner and neater; but for me to shop there, I have to cross a bridge and pay a toll to get home.
Please take this matter seriously and resolve it. Sincerely, Patricia Triolo A very concerned customer. Layaway complaint at Harlingen, Texas store, I placed item in layaway for Christmas, I followed all the procedure yet when I went to get it out it was a total disappointment.
Besides waiting for 2 hours at the store, I was told my layaway was no where to be found and they were sorry. This same thing happened to me this past Friday Dec 16th. I put my lay— way in back in November. The manager was so rude and acted like it was no big deal that I now had only 9 days until Christmas to shop all over. She refunded my money back but she was so unprofessional and unsympathetic it was horrible.
I shop at Burlington on a very regular basis but after this experience I more than likely will not be back. The cashier that originally tried to locate my lay-a-way said sadly this is not an uncommon thing for them to loose lay-a-ways! I am recently trying to complete my application and the link that was sent by corporate office to do the application assessment is not working. I just experienced the same thing at the Ocala Fl. The only happy camper was the register.
I put in a layaway on January 15, Layaway Number: On January 31, , I tried to get my layaway out. I asked Gladys the cahier, could she check to see if any of my clothes that I had in the layaway went on sale. She did and five of my items went on sale. I asked her could she deduct the sale items from my layaway.
She stated that I had to complete the layaway transaction and she would then give me a store credit. I explained to her I would like to put the money towards my layaway not a store credit, but she told me that she could not do that either. She called for her manager to see if there was something else she could do.
Bobbi store manager told me the exact same thing. I asked Bobbi could I cancel the layaway and then the buy the clothes because this way I thought I would receive my clothes at the sale price. I told Bobbi, I would have to talk to corporate first to get understanding before I decide to take out the layaway or cancel. She then interrupted me with a nasty attitude and stated: I do not want a gift card I would like to get my layaway minus the amount that went on sale.
Some items went on sale and I was trying to get that amount deducted from my balance and complete my layaway. I frequently shop at your store in New York. And my biggest complaint your managers can manage your stores. For example the lines are forever long that sometimes I just dump the merchandise and walk out.
People are fed up and start arguing making the situation trouble and agitating. I hope your company gets better to fix this problem. Tj maxx has it together learn from your competitors. The button and everything was torn, and I could not find the receipt or tag for the jacket. So I called the store and explained the situation and told them I have the transaction on my phone but do not have the receipt. They said it is okay come to the store we will refund.
So I asked for a manager Kathy , and you can check the footage around that time, I waited almost minutes and manager did not show up. Supervisor went inside and called the manager named Kathy. The supervisor came back out and said the manager cannot see you because, she knows the situation and she said she cannot meet you and nothing will be refunded. I was so disappointed and said you can keep this damaged jacket. I left my jacket on the checkout counter. Now I lost my money and my product.
I would really appreciate if I could get some help to solve this problem. I was not happy with the service and the way supervisor and manager treated me. The manager did not even show up to solve the situation. I strongly got the feeling that they were discriminating and ignoring me because I am an Asian.
I would like to get my refund or a new jacket. The website is ridiculous if you wanted to email anyone about anything.
I wanted to request that some of the donated coats be donated to the local program I work for. We serve the poorest preschoolers in our district. Sad that there is no way to contact the program to see if we could benefit from all the coats that we see donated by watching TV…where do they go? Your not family oriented.
While your home with your families there are other families trying to make a living but closing at 9: Store in Baltimore Maryland has the worse store manager. I went in the west broad store and I manger by the name of Joe is very nasty he smells like achool and beer when he comes to work. Mangers are very rude they have a guy by the name of James that cleans the store his very rude Dont speak at all something needs to be done about this employees.
I was then told it would be placed back on my card within 24 hours. I spoke with the manager who had told me she was having a lot of people with the same issue and she would be calling corp. I am not happy right now with this company and all I want is my money back!!!
Called corp and all they have told me is they will look into this matter. The manager of the store virginia beach blvd do not have people skills at all.
He state hours is being cut but keeps employees after 10pm even when store close at 9: He makes his mission to nick pick about every thing. He does not know how to talk to people. There is always tension in the air. Corporate need to do pop up unannounced just to see how things are going rather than letting management know when they are coming.
Corporate will get an accurate account on what is going on. Murrieta California location gets ripped off each day the loss prevention employee is not working…seem odd? I explained the sweater had a hole in it when I purchased it and was returning it with my receipt. I have never had a problem returning anything anywhere else with my receipt before until now at Burlington and I think it should be made more clear that the tags are just as important with the receipt before returning anything to the store.
I am very disappointed in the customer service and the workers that treated me like I was lying when I am a Christian and do not believe in breaking the law or being dishonest.
The associate and manager refused to take my sweater back and would not refund my money. This is why I am writing to you with a complaint to the south Robert st west St. Paul store in Minnesota. I was not even offered a gift card in replace of this damaged item which now I understand I could of had under your policy.
Go on their social media site, complain to BBB. The store manager was unbelievably rude and spoke to me in a degrading manner for no reason at all. I never even said two words to this lady even after she spoke to me in a demeaning tone. I am a well-educated christian women that always gives the upmost respect to anyone I come in contact with.
I think as a paying customer I do not deserve to be spoken to in a degrading manner. I am a human being and I am patronizing your establishment under the assumption that I can shop for items that my family needs, at a reasonable price, without being verbally abused in the process. I would like a written apology from your store and assurance this will not ever happen again to any other customer as well as myself. Can you please please help us out with a donation.
Thank you so much. If you need more info. Could some one please contact me. Thank you sincerly Corlis Colling. Can you please help. Company profile from Hoover's ". Archived from the original on Fashions that benefit Light the Night". Retrieved 10 April Corpus Christi Caller Times". Archived from the original on 13 May Retrieved May 30, Humane Society estimates at least 2 million domesticated animals abroad are killed annually to make garments, toys and other products".
Burlington Coat Factory Warehouse Corp. Brief Article HighBeam Business: Burlington Coat Factory ". Retrieved August 4, Retrieved August 8, The New York Times. Retrieved August 1, Archived from the original on May 28, Retrieved August 3, World Trade Center emergency damage assessment of buildings: Structural Engineers Association of New York.
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Save big on baby gear, strollers, baby clothes, car seats, and more. Create and manage your baby registry online. Plus free shipping and in-store returns. Burlington, formerly known as Burlington Coat Factory, is an American national off-price department store retailer, and a division of Burlington Coat Factory Warehouse Corporation with stores in 45 states and Puerto Rico, with its corporate headquarters located in Burlington Township, New Jersey. 3 reviews of Baby Depot At Burlington Coat Factory "It's Burlington Coat Factory. I wouldn't come here expecting customer service (or human contact) anywhere but the cash register. They have a person who seems to service the "baby depot," but she /5(3).